1. Portable backpack for taking your pet out for traveling, health caring, and other outdoor activities;
2. Built-in transparent cover with ventilation holes, your pet cat look out through it in the bag;
3. With a soft mat in the bag, provide a comfortable feeling to your pet while laying;
4. Large space, will not hurt your pet while using;
5. Using ventilation material inside and outside, helps your pet breathe smoothly, will not leave a smell, also gives you a comfortable feeling while using;
6. 4 colors for selection, suitable for different kinds of people;
7. Built-in zipper and handle for convenient use;
8. Durable base to keep long-time use;
9. This bag can hold a 5kg pet.
You have 30 days from the date of delivery to return your item.
The majority of returns are refunded via store credit in the form of a JustgreenBox gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the prepaid return label in our Returns Portal !
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All items that have been in direct contact with the skin, bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, and "Party Wear" (such as Halloween costumes) are considered final sale, non-returnable and cannot be returned for store credit.
Can I exchange items?
We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.
Else Online Return Policy?
Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
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We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Damaged, defective, or incorrect items must be reported within 4 days of delivery.
We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.