Returns & Exchanges Policy
If you are not satisfied with your purchase, you may exchange or return it for a refund within 14 days from shipping from our warehouse (excluding shipping and handling charges)
All returned or exchanged items must be:
- Returned within 14 Days
- In new condition.
- In their original packaging.
- Must include all packing material, blank warranty cards, manuals, and accessories.
- Ship via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
We reserve the right to refuse any return if there are:
- Any signs of wear.
- Parts of the item are missing.
The return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the Justgreenbox.com staff via mail, fax, or e-mail.